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Features
- 2D Massage Mechanism
- 24 Cell Full Body Air Massage
- Automatic Body Scan
- 12 Auto Massage Modes
- 5 Manual Massage Modes
- 53" SL Track
- Touchscreen Controller
- Lumbar Heating
- Zero Gravity
- Space Saving
- Spring-loaded Extendable Footrest
- Foot Rollers
- Bluetooth Speakers
Specifications
Warranty: 1 Yr Labor | 3 Yr Parts
User Height Range: 5'0" - 6'2"
Width: Seat 19" | Shoulder 23"
User Max Weight: 264.6 lbs.
Chair Dims: (w x l x h)
upright: 30.0" x 61.0" x 44.5"
reclined: 30.0" x 71.6" x 34.2"
Min Doorway Size: 30"
Shipping & Delivery Details
Free Curbside Delivery – Average Shipping Time 7-10 Days
We offer "Free Shipping" on all Massage Chair Wellness orders shipping to any destination in the lower 48 states (Alaska and Hawaii are excluded from Free Shipping). All massage chair orders include free standard curbside delivery. There are no hidden charges or handling fees. All shipments also include full shipping insurance. This service includes delivery of package(s) directly to the curbside at the end of your driveway. This service is strictly delivery. We always recommend that two people be available to assist in bringing the box(es) into your home or business, as most chairs in total parcel include two to three boxes and can weigh upwards of 250 to 300 lbs. Please know that standard curbside delivery does not include over the threshold delivery, installation, or debris removal. We do however, offer for an additional $250.00, White Glove Delivery. See details below.
Upon completing your order, Massage Chair Wellness will email an electronic order confirmation, and subsequent shipping notification and tracking numbers, so that you will be informed every step of the way.
Threshold Delivery – Average Shipping Time 7-10 Days
Threshold Delivery same as above, shipper will deliver your order inside or under the first covered area. Requires Assembly, see below..
White Glove Service ($250.00) – Average shipping time 10-16 Days
We are happy to offer inside delivery and installation on all massaging recliners, also known as White Glove Delivery, for an additional flat fee of $250.00. This is a comprehensive delivery and set-up service which includes scheduled delivery (climbing up a maximum of two flights of stairs), unpacking, product installation, including comprehensive operational check-list, and finally removal of all debris and packing materials from the set-up site. Generally, the installation will take about one hour.
Upon completing your order, Massage Chair Wellness will email an electronic order confirmation, and subsequent shipping notification and tracking numbers as appropriate. We want our customers to be informed every step of the way. The product ships to a local delivery terminal, and upon arrival, a schedule and delivery call will be set-up. All White Glove Deliveries are performed between 8:00am and 5:00pm M-F - generally with a four hour delivery window. We ask that you please be sure to include any special instructions at this time, if there are any tricky driveways, or delivery circumstances.
Delivery will be made, as scheduled, via lift-gate truck; the driver
is responsible for transport and unloading.
60 Day Returns & Flat Fee (No Restocking or Hidden Fees)
Don't love your massage chair? You can return your order within 60 days from the purchase date, for any reason - for FLAT FEE $250*.
A massage chair purchased for the advertised price (or quoted as an in-store sale price), if returned within 60 days of purchase date, you will receive a full refund (excluding White Glove fees which are non-refundable), less $250 to cover cost of original shipping.
- If returned within 60 days of purchase date, you would receive a full refund, minus $250 for the original shipping. Upgrades like indoor setup service are non refundable.
- Massage chair must be repackaged in it's original packaging, and must include all parts, hardware, controller and accessories. Customer must call us at 888-978-5285 for a Return Merchandise Authorization , (RMA#), and to schedule pick-up. Any package shipped to our facility without an RMA# will be refused, and returned to shipper at the shippers expense. Upon receipt and inspection, a full refund will be processed.
- (Applies to standard shipping only. Upgrades for delivery and assembly services are always are non refundable).
Actual shipping charges can cost upwards of $800 depending upon your location. We also do not advertise "No Risk - In Home Free Trial" then charge you $400, as other retailers do. Restocking Fees you ask? No - Never. We are one of the only authorized dealers that does not charge restocking fees! Industry standard is 15-20% restocking fee - so be cautious!
* Exclusions Apply - Click Here to review full policy.
- Product Summary
- Features
- User Manual / Warranty
- Videos / Guides
- Detailed Specifications
- FAQ's
BACK MASSAGE
2D Mechanism - Mod-Firm
Adjustable Shoulder Buttons!
Profession Program Design
- 12 Auto Programs!
- 5 Manual Techniques
- Speed Adjust
- Width Adjust
- Spot & Zone Massage
S/L Track - Long 53"
TECHNOLOGY
Automatic Body Scan
Quiet Brushless Motors
Heat Zone - Lumbar
Springloaded Foot Rest 7"
Foot Rollers
Zero Gravity Position
Space Saving - 4" from wall
Touchscreen Controller
Shortcut Knob Convenience
Bluetooth HD Speaker
AIR MASSAGE
24 AIR CELLS
- Shoulder Massage
- Arm Massage
- Calf Massage
- Foot Massage
ROLLER INTENSITY
Moderate to Firm
2D Mechanism
USER RATING
262 lbs.
5'2" - 6'2"
For adult use only. Do not use massager in close proximity to loose clothing or jewelry. Keep long hair away from massager while in use.
IMPORTANT: Any individual who may be pregnant or recently gave birth, has a heart condition or a pacemaker, suffers from diabetes or other sensory impairment, phlebitis and/or thrombosis, joint dysfunction, inflammation or injuries, weak bones, osteoporosis, a high fever, an abnormal or curved spine, is at an increased risk of developing blood clots, has pins/screws/artificial joints or other medical devices implanted in his/her body, is being treated for a medical condition or physical injury or is under a doctor’s care should consult with a medical professional before using a massaging device designed for home use.
Product Features
Massage Mechanism
A 2D massage mechanism delivers a soothing massage by moving rollers along the back in two dimensions: up and down, and side to side. It effectively mimics human hands to provide kneading, tapping, and rolling motions, offering a therapeutic experience.
24-Cell Full Body Air Massage
A 24 air cell compression massage system uses strategically placed airbags to deliver a soothing and effective massage. These airbags inflate and deflate to apply gentle pressure to various parts of the body, help enhancing circulation.
Brushless Motor Massage
A brushless motor massage provides quiet, efficient, and durable performance, enhancing the quality and longevity of the massage experience.
Automatic Body Scan
The Osaki Ziva takes advantage of body scan technology to map the key areas of the neck and back, ensuring that there is optimal pressure applied during the massage. This body scan will detect your shoulder height and can be modified after the scan is completed
12 Automated Programs
5 Manual Programs
S/L Track System
Constructed from Laser-Crafted Steel, the Osaki Ziva’s SL-track feature extends the massage rollers from your your head to your glutes, providing a consistent relief for the entire back and lower body.
Touch Tablet Controller
The Osaki Ziva includes a touch tablet controller, enabling users to easily navigate and adjust their massage experience, such as position of the chair and massage programs.
Adjustable Lumbar Heat
The Osaki Ziva provides heating therapy in the lumbar area, making a complimentary feature to add to the relaxation as it helps to relax any muscle tension.
Zero Gravity Technology
With technology originally pioneered by NASA, Zero Gravity technology reclines the chair to position the user in a way that reduces pressure on the spine, enhancing relaxation and the effectiveness of the massage.
Space Saving Technology
With Osaki Ziva’s Space Saving Technology, the massage chair can be placed 4 inches away from the wall and still transition into a full reclining position.
Springloaded Extendable Legrest
The Osaki Ziva can extend up to 7 inches, which can be adjusted by applying pressure with your feet. This features ensures that the chair can be accommodated to users of different body proportions.
Foot Rollers
The foot massage rollers of the Osaki Ziva target acupuncture points, enhancing blood circulation and reducing fatigue.
Removable Headrest
The headrest can be detached from the chair to fit the user’s preference, turning it into a more intensive massage experience.
6 Heating Zones
Ease tension across the spectrum with the Osaki Kairos’ full body heat therapy in two levels. Along with standard lumbar and calf heat, the Osaki Kairos includes targeted heat along the chest and stomach. Just place the heating shawl over your body to target these areas.
Quick Side Panel
Surround Sound Bluetooth Speakers
Safety | UL
SAFETY FIRST: Many people don't realize how difficult it is to pass UL (Underwriters' Laboratories) safety standards and obtain UL safety certification in the United States. Massage chairs are high-power electronic equipment and are plugged directly into a high-voltage wall power outlet. Therefore, it holds a risk to cause a short circuit, fire, or to cause harm to people, especially the elderly. Luraco engineers make sure our massage chairs pass the most stringent safety standards; so the chairs are safe to be in the house. Also, many people don't know that to have a massage chair used in a place of business, the law requires it to pass UL safety standards
For adult use only. Do not use massager in close proximity to loose clothing or jewelry. Keep long hair away from massager while in use.
IMPORTANT: Any individual who may be pregnant or recently gave birth, has a heart condition or a pacemaker, suffers from diabetes or other sensory impairment, phlebitis and/or thrombosis, joint dysfunction, inflammation or injuries, weak bones, osteoporosis, a high fever, an abnormal or curved spine, is at an increased risk of developing blood clots, has pins/screws/artificial joints or other medical devices implanted in his/her body, is being treated for a medical condition or physical injury or is under a doctor’s care should consult with a medical professional before using a massaging device designed for home use.
User Manual / Warranty
Support Videos
Detailed Specifications
• User Weight: Up to 264.6 lb
• User Height: 5' 2" to 6'2" (For Average American Consumers)
• Power Consumption: ~200 Watts (Max)
• Recline Angle: 120 degrees
• Roller Track Length: 53 inches
• Pre-programmed Auto Functions: 12 Modes
• Legrest Length Extension : Up to 7 inches
• Chair Weight: 178.1 lb
FREE Standard Curbside Shipping
Average Shipping Time: Usually delivered in 7-10 business days for Free Standard Shipping.
(Depending on location and chosen delivery option).
Massage Chair Wellness offers "Free Shipping" on all orders being delivered to any destination in the lower 48 states (Alaska and Hawaii are excluded from Free Shipping). All massage chair orders include free curbside delivery. There are no hidden charges or handling fees. All shipments also include full shipping insurance. This service includes delivery of package(s) directly to the curbside at the end of your driveway. This service is strictly delivery. We always recommend that two people be available to assist in bringing the box(es) into your home or business, as most chairs in total parcel include two to three boxes and can weigh upwards of 250 to 300 lbs. Please standard curbside delivery does not include over the threshold delivery, installation, or debris removal. We do however, offer for an additional $250.00, White Glove Delivery. See details below.
Upon completing your order, Massage Chairs Gives Back will email an electronic order confirmation, and subsequent shipping notification and tracking numbers, so that you will be informed every step of the way.
White Glove Delivery + $250.00
Inside Delivery & Installation: Also known as White Glove Service
We are happy to offer inside delivery and installation on all massaging recliners, also known as White Glove Delivery, for an additional flat fee of $250.00.
This is a comprehensive delivery and set-up service which includes scheduled delivery (up a maximum of two flights of stairs), unpacking, product installation, including comprehensive operational check-list, and finally removal of all debris and packing materials from the set-up site. Generally, the installation will take about one hour. Upon completing your order, Massage Chairs Gives Back will email an electronic order confirmation, and subsequent shipping notification and tracking numbers as appropriate. We want our customers to be informed every step of the way. The product ships to a local delivery terminal, and upon arrival, a schedule and delivery call will be set-up.
All White Glove Deliveries are performed between 8:00am and 5:00pm M-F - generally with a four hour delivery window. We ask that you please be sure to include any special instructions at this time, if there are any tricky driveways, or delivery circumstances. Delivery will be made, as scheduled, via lift-gate truck; the the driver is responsible for transport and unloading.
Threshold Delivery (+$75)
Threshold Delivery: Delivers your order under the first COVERED area.
We are happy to offer threshold delivery for an additional flat fee of $75.00.
If your residence may make standard curbside delivery a struggle, no worries, order "Threshold" service, and the shipping agent will delivery your chair under the first COVERED area. This can mean inside garage, on porch, or over the threshold into the house. Delivery location is determined by the shipping agent.
What if my item arrives damaged?
INSPECT BEFORE YOU SIGN!: Please see our Shipping Policy for details. >> Click Here.
Do you offer Financing?
A. Yes, we do. You can purchase and pay only dollars a day with with your Synchrony Home Financing. >> Click here.
Do you Charge Sales Tax?
State of NH does not require sales tax! We are required to collect tax on items shipping to Texas.
Where Can Try the Chair?
Massage Chair Wellness, Inc., is one of the ONLY on-line ecommerce dealers WITH A SHOWROOM! On our showroom floor, you can experience most of the best selling chairs - by ONLY the top brands. >> Click Here to schedule appointment!
Is My Chair NEW?
Yes, all of our chairs are brand new and will ship directly from the manufacturer. Massage Chair Wellness is a proud Authorized Dealer for every brand we carry.
On occasion, we do have "Open Box" and/or "Floor Models" that we may also be selling. These items will be CLEARLY marked on the product page. >> Click here to see current list of Open Box chairs.
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Questions & Answers
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MASSAGE CHAIR WELLNESS, INC.
Fox Run Mall
50 Fox Run Road
Newington, NH 03801
MASSAGE CHAIR WELLNESS, INC.
FOX RUN Mall
50 Fox Run Road
Newington, NH 03801
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